AI Readiness & Change
Our AI Readiness and Change offering help organizations seeking to understand the right workforce balance between Human Resources and Agentic capabilities. Organizational and AI Readiness: Help leaders understand the balance between strategic intent and organizational readiness for change across all key stakeholder groups. This isn't a generic or traditional maturity assessment. Our proprietary assessment based on rich psychometrics and Computational Linguistics yields unique insights and semantic meaning that helps leaders inform a sustainable path to the right balance.
Managed Services
Our Managed Services ensure continuous monitoring, updates, and optimization of NOW OS deployments in our cloud or the client’s.
We provide full agent lifecycle management, maintaining integrations, updating canonical and custom agents, and mapping new tasks as they emerge.
Through Governance-as-a-Service, we support ongoing compliance, Advisory Board operations, and continuous improvement cycles that evolve the task library, scoring, and roadmap.
Division of Labor Blueprint
We help organizations map their work environment through data-driven task deconstruction, discovery, and validation surveys, interviews and workshops. We establish the necessary, structured data layer, standardizing schemas, task scoring and standing up the backend knowledge graphs for intelligent routing and governance. Each client receives their Custom Division of Labor Blueprint that establishes how tasks will be orchestrated and governed on Day 1 and on an ongoing basis. The Blueprint sets the table for transition to Day 1 operations and is combined with user and admin training to ensure Implementation success.
Implementation Services
Implementation Services begin with a Foundation phase, where we establish the API and surrounding environment, align technical and business requirements, and deliver quick-win agent use cases mapped to the Task Atlas and CMDB.
In the Build & Customization phase, we expand agent development, formalize governance through an Advisory Board and Playbook, and launch a controlled pilot program.
In Scale & Operationalization, we extend coverage enterprise-wide, optimize performance, transfer knowledge, and equip client teams for sustainable, metrics-driven adoption.
Supplementary Services
Our Strategic Workforce Planning services help organizations redesign structures for efficiency, scalability, pre/post-M&A integration and other use cases. We offer simulations and decision modeling to optimize the division of labor and align workforce capabilities with future-state objectives. Comprehensive upskilling and cross-skilling roadmaps ensure teams are prepared to operate effectively in the transformed environment.upskilling and cross-skilling roadmaps ensure teams are prepared to operate effectively in the transformed environment.
Training
Our Ph.D's and instructors are among the best in the world having led instructional design and custom training in both Academic and professional settings for large corporate as well as governmental entities in domains such as Artificial Intelligence, Cyber/Security Operations, Business and Operating Models, Organizational Change Management, Value Stream Mapping and numerous Computer Science and Business disciplines. Our offerings provide students and organizations an approachable way to gain and apply their knowledge and skills in highly practical ways that add immediate value to their current positions and equip them with the skills needed in their future roles.